DOUCHE MATE

Our One-Hour Express Delivery service is designed for those moments when you want your order fast and discreet. Available daily from 10:00 AM to 10:00 PM, we deliver to addresses within Vancouver and Burnaby — your order will arrive within 60 minutes of being placed. Whether it’s a last-minute surprise or a personal treat, your order will be delivered quickly, safely, and in discreet packaging. This premium service is offered for a fixed additional fee and receives priority handling from the moment your order is confirmed. Please note: We reserve the right to extend the delivery time beyond one hour due to unforeseen circumstances such as traffic congestion, public events, severe weather, or other logistical challenges. In such cases, we will do our best to notify you in advance and minimize any delays. Fast. Confidential. Local. Just the way you need it.

Return Policy Due to the personal and intimate nature of our products, all sales are final. For the health, safety, and privacy of our customers, we do not accept returns or exchanges on any items — whether opened or unopened. We kindly ask that you make your selections carefully. If you have any questions about a product before purchasing, our customer support team is happy to help. We appreciate your understanding.